FAQ

Questions, answered.

Everything you need to know about Immigrant Companion and how we help you move to Canada with confidence.

Is this legal advice?

This assessment is for informational purposes only and does not constitute legal advice. Results do not guarantee approval. For personalized advice, consult a licensed immigration professional. For personalized legal advice, you can book a session with one of our licensed consultants directly from the platform.

How accurate is the readiness score?

Our scoring engine uses the same rule-based logic that officers apply (points grids, language thresholds, funds requirements, age brackets) and explains every factor behind your score. AI is only used to add context and plain-language explanations, not to guess your eligibility.

How long does the assessment take?

About five minutes. There are seven short sections covering your profile, education, work, language, funds, goals and documents. You can save and resume at any time.

Can I resume my assessment later?

Yes. Your progress is saved automatically after every step. Log back in and pick up exactly where you left off.

What is included in the Full Report?

A full pathway ranking with rationale, a 30/60/90-day action plan, a complete document checklist, risk analysis, and strategy recommendations tailored to your exact profile.

Which payment methods do you support?

Stripe (Visa, Mastercard, Amex), PayPal, Flutterwave (cards, bank transfer, mobile money across Africa) and Orange Money.

Do you offer refunds?

Yes. If your Full Report does not match the answers you submitted, write to info@immigrantcompanion.org within 7 days and we will issue a full refund.

What if I'm not ready yet?

We will tell you exactly what is missing and give you a 30/60/90-day plan to build the profile up. Many of our users re-run the assessment a few months later with a much stronger score.

How do you protect my data?

Your answers are encrypted in transit and at rest, stored on servers inside the EU, and never sold or shared with third parties. You can delete your account and all associated data at any time from your dashboard.

Are your consultants regulated?

Yes. Every consultant on the platform is a Regulated Canadian Immigration Consultant (RCIC) or a Canadian immigration lawyer in good standing with their provincial law society.

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